COVID vaccination

COVID 19 Vaccination at Erskineville Doctors in brief (more detail below) (This is a long post, please read through before you call us)

Pfizer vaccine bookings will be available ONLINE ONLY once we have the available stock. Please DO NOT call the practice to make these bookings.

COVID Astra-Zeneca vaccine is currently available – you can book online any day Monday – Thursday. Please call if you cannot find an appointment, as we can probably fit you in somewhere.

PLEASE NOTE – both vaccines are supplied in multi-dose vials and there are restrictions around how long we we have to use up a vial once opened or diluted. This means that in general we have to book you into to a specific times set aside for vaccination, to avoid wasting any doses. Please be considerate of this when we offer you appointment times.

Pfizer COMINARTY vaccine – we have been allocated a small supply of Pfizer vaccine (only 60/week initially, increasing to 150/week). Note that we are currently vaccinating our patients in the Government’s priority groups – aged 40-59, or 16-39 who meet eligibility criteria. We cannot offer the Pfizer vaccine to patients 60 and over, other than the rare exceptions outlined by ATAGI (eg. anaphylaxis to a first dose of Astra-Zeneca vaccine). We are required by the Government to follow these specifications.

We will open online bookings for Pfizer vaccines once our stock levels increase. We are not taking phone bookings – please respect this as our receptionists are very busy responding to the current changes. You can go to the eligibility checker to find bookings at other clinics, as many other GP practices in the inner west will also have supply. (If you add Sydney Olympic Park you will get the options there, see also – book directly through their website for Astra Zeneca or Pfizer vaccines). As at 23 July, pregnant women have been added to the eligibility list, and NSW Health has recommended that we extend the second dose gap to anywhere up to 6 weeks to facilitate first doses for more people.

Astra Zeneca COVID Vaccine – We have ample stock of the Astra Zeneca COVID 19 Vaccine which is currently recommended by ATAGI for people aged 60 and over. Note that people aged 18-59 can choose to have the Astra Zeneca vaccine after discussion with their doctor, noting that ATAGI still lists the Pfizer vaccine as the preferred option for people aged under 60. Both vaccines have good effectiveness against hospitalisation and severe disease. The risk/benefit analysis for individuals will be affected by the number of cases spreading in the community at any time. You would need to have a conversation with your doctor, preferably prior to booking. We understand that individuals might have a specific reason for requesting the vaccine and are happy to counsel you accordingly. See also the UK advice.

If you have already had a first dose of AZ COVID vaccine, regardless of your age, the current advice is to proceed with your second dose of AZ COVID vaccine. The effectiveness of this vaccine against the Delta strain is comparable with the Pfizer vaccine (after the complete course of both vaccines). The initial guidelines are based on data that vaccine effectiveness improves as you approach 12 weeks, though ATAGI has suggested this could be done earlier during an outbreak.

If you are not a regular patient and want a COVID vaccine with us please select “Astra Zeneca COVID vaccine dose 1”in the online booking system as your appointment type, do not select “New Patient”. As we review your medical history prior to the vaccine its very important you add your medical history on the new patient form and complete the COVID vaccine consent form. Please also send a health summary from your usual GP the week before your appointment.

Please fill in the electronic COVID Vaccination consent form that is sent to you via SMS. If you have further questions or concerns you can book an earlier appointment with one of our doctors to discuss.

At the end of your first appointment, we will book you in for your second dose.

Patient resources:

COVID-19 vaccination – Information on COVID-19 AstraZeneca vaccine | Australian Government Department of Health

Astra-Zeneca COVID vaccine

Vaccine eligibility

Preparing for COVID vaccine

After your vaccine and an explainer about your level of protection

Proof of vaccination

COVID Vaccination information in more detail – this is a long post, read carefully!

If you are interested in getting a COVID vaccination, please go to the COVID-19 Vaccine Eligibiity Checker . At the end of this process you will get advice about your current eligibility and options for booking or registering your interest. If you add “Sydney Olympic Park” as the location it will give you some of the Homebush options. Please note that the indication on the eligibility checker for next dose availability appears to be talking about for ANY vaccine.

Astra-Zeneca vaccine – are recommended for anyone aged 60 and over. We currently have appointments available online via Automed. Please choose the Astra Zeneca COVID vaccine dose 1 appointment. If you cannot find an appointment for AZ vaccine please call us. You will be sent a link to information and a consent form. If you have more questions about your particular situation, please book a separate time to discuss this with your doctor. Patients under 60 can receive the Astra-Zeneca vaccine but should discuss this with their doctor. You can also phone us for an appointment.

Astra-Zeneca vaccine is given in two doses, between 4-12 weeks apart. Vaccine effectiveness improves with a longer spacing between doses, though it appears that two doses are important to optimise effectiveness against the delta strain. We are able to bring forward appointments if patients decide to, taking into account their personal circumstances and the lockdown.

Pfizer vaccine We have 150/week. We are currently vaccinating our patients in the Government’s priority groups (aged 16-39, who are an NDIS participant, Indigenous or with specified chronic medical conditions, pregnant women ), and anyone aged 40-59 . We cannot offer this vaccine to patients 60 and over, other than the rare exceptions outlined by ATAGI (eg. anaphylaxis to a first dose of Astra-Zeneca vaccine). All bookings will be done online

Pfizer vaccine is given in two doses 3-6 weeks apart, where possible. 21 days is the minimum. We are booking second doses to balance out this recommendation against the impetus to get as many first doses into people. We will book your second appointment on the day you first attend.

For Pfizer vaccine, eligible people can follow this link to book online NSW Vaccination Centre at Sydney Olympic Park, or at Sydney West Vaccine Clinic (also at SOP). The Vaccine Eligibility Checker will offer you some other options.

If you need proof of your eligibility due to chronic medical conditions, please email : Name, Date of birth, which practice you will be attending, and your permission for a health summary to be uploaded to My Health Record (if you have one) or to email to you (noting that email is not considered to be a secure mode of transmission.)

How to get ready for vaccination at Erskineville Doctors

Read about the Astra-Zeneca vaccine here and here . This video produced by a practice in Bega covers the relevant information. We will give you a handout on the day as well.

Read about the Pfizer vaccine here.

Complete the consent form that is sent to your phone. This can also be done with your doctor at another consult, and we recommend you book a separate appointment if you have more questions. If the consent form hasn’t been done in advance you’ll need to turn up about 5-10 minutes early to read and complete this.

Don’t plan anything important the next day – about 1 in 4-5 people are finding they are unwell enough to need a day off (fatigue, fever, etc) – after AZ dose 1 and after Pfizer dose 2. The AusVaxSafety site is displaying data collected in Australia regarding common side effects of the vaccines.

Plan to wear a top that allows you to easily expose the top of your arm.

Plan your work schedule accordingly – 1/5 people need a day off after 1st dose AZ vaccine and 2nd dose Pfizer vaccine.

Astra Zeneca vaccine

Patients 60 and over are eligible for the Astra-Zeneca vaccine. Younger patients can also choose this vaccine, noting the information below. Updated information about the Astra-Zeneca COVID vaccine is available at Vaccine safety data is being collected daily in Australia – patients being contacted via SMS after their vaccine to check on side effects. The reports are updated here. Some information from the UK might also assist your decision.

As of 16 June. Commonwealth Government has advised that the Pfizer vaccine is the preferred vaccine for people under 60. This recommendation is based on:

  • the increasing risk of severe outcomes from COVID-19 in older adults (and hence a higher benefit from vaccination), and
  • the increased risk of thrombosis with thrombocytopenia following AstraZeneca vaccine in those under 60 years.

Pfizer vaccine

Eligible patients include anyone aged 40-59, and those aged 16-39 who have been deemed higher priority. It’s a long list, so please read and consider your eligibility and the proof you will require. (Most of the detail is at the end of this post)

Currently, in addition to age under 60, ATAGI has approved , Comirnaty (Pfizer) for anyone with:

  • A past history of cerebral venous sinus thrombosis (CVST)
  • A past history of heparin-induced thrombocytopenia (HIT)
  • A past history of idiopathic splanchnic (mesenteric, portal and splenic) venous thrombosis
  • Anti-phospholipid syndrome with thrombosis
  • People with contraindications to COVID-19 Vaccine AstraZeneca, i.e.
    • Anaphylaxis to a previous dose of COVID-19 Vaccine AstraZeneca, or to an ingredient of the vaccine
    • Thrombosis with thrombocytopenia occurring after the first dose of COVID-19 Vaccine AstraZeneca
    • Other serious adverse events attributed to the first dose of COVID-19 Vaccine AstraZeneca

We are unable to administer Pfizer vaccine in any other circumstances and in some cases will need to seek advice from the NSW Specialist Immunisation Service to approve these exemptions.

We understand that some people over 60 have concerns about the AZ vaccine due to their specific medical conditions . You should make a separate consultation to discuss any concerns with your doctor prior to the vaccination appointment. . If you have had a first dose of AZ vaccine you should still have this for your second dose, regardless of your age, unless you had a severe/unusual reaction. These will be considered on a case by case basis and we take advice from the NSW Specialist Immunisation Service.

Second doses of Astra-Zeneca vaccine

If you have had one dose of Astra-Zeneca vaccine, the advice is to proceed to the second dose . The risk of thrombocytopenia thrombotic syndrome(rare blood clots) following a second dose of COVID-19 Vaccine AstraZeneca is much lower than the risk following a first dose. The UK has reported an estimated rate of 1.5 per million second doses (compared to a reported risk of 14.2 per million first doses in the UK).

If you had a severe or unexpected adverse event to a first dose, please discuss this with your usual doctor before your 2nd vaccine appointment to make sure it is advisable to proceed to dose 2.

Where else is the vaccine available?

Check the COVID VACCINE ELIGIBILITY CHECKER. You need to enter your relevant information and at the end it will give you some options for your local area. If you add Sydney Olympic Park as your location it will give you options there.

Note that there are two separate facilities at Sydney Olympic Park. Both of these are running efficiently and take less than an hour:

  1.  Sydney West Vaccine Centre This is run by the GP Respiratory Clinic, and was set up in February. It is set up in a medium sized medical centre and the process will take about 30-40 minutes. Call them if you need to organised a disability parking spot. They are currently only giving Astra-Zeneca vaccine, but expect to be able to offer Pfizer vaccine to eligible patients from mid-July
  2. NSW Health Vaccination Centre You will need to choose to book for Pfizer or AZ based on your eligibility. Please note that if you have booked for the wrong vaccine they will be reviewing this at the time of your attendance and will offer you the vaccine according to current guidelines, regardless of any documentation your doctor has provided. See the list above for exceptions.

If you do get an appointment at another place and need proof of your eligibility due to chronic medical conditions, please email : Name, Date of birth, which practice you will be attending, and your permission for a health summary to be uploaded to My Health Record (if you have one). You should also read this advice about preparing for your vaccine and this fact sheet. .

Eligibility for the COVID-19 vaccine

The following people are now eligible for the COVID-19 vaccine:

  • All adults aged 40 and over
  • All Aboriginal and Torres Strait Islander people aged 16 and upwards
  • NDIS participants aged years 16 and over, and carers of NDIS participants of any age
  • Temporary visa holders aged under 50 years who are currently in Australia and have been approved for return travel to Australia through the travel exemption process.

Quarantine and border workers

Health care workers

Pregnant women

Aged care and disability care residents and staff

People aged 16 and over with an underlying medical condition or significant disability*

Critical and high risk workers aged 16 and over including defence, police, fire, emergency services and meat processing.

Individuals with an Australian Border Force outwards travel exemption in an eligible category

Some states and territories will amend their eligibility based on their COVID-19 situation and vaccine supply and uptake. Please stay up to date with information from your local state department of health.

Phase 1b –

  • *The list of medical conditions includes (as per the eligibility checker)
  • solid organ transplant recipients who are on immune suppressive therapy
  • adult survivors of childhood cancers
  • bone marrow transplant recipients, people on chimeric antigen receptor T-cell (CAR-T) therapy
  • immune suppressive therapy for graft versus host disease
  • haematological diseases or cancers including leukaemia, lymphoma or myeloma, diagnosed within the last 5 years or on recently completed active treatment including chemotherapy, radiotherapy, immunotherapy or targeted anti-cancer therapy or with advanced disease regardless of treatment
  • non-haematological cancers, diagnosed within the past 5 years or on recently completed active treatment including chemotherapy, radiotherapy, immunotherapy or targeted anti-cancer therapy or with advanced disease regardless of treatment
  • chronic inflammatory conditions on medical treatments, including people with Systemic Lupus Erythematosus, Rheumatoid Arthritis, Crohn’s disease, ulcerative colitis, and similar who are being treated with Disease modifying anti-rheumatic drugs (DMARDs) or immune-suppressive or immunomodulatory therapies. This generally does not include people living with osteoarthritis, fibromyalgia, myalgic encephalomyelitis/chronic fatigue syndrome or similar non-immunocompromising inflammatory conditions.
  • primary or acquired immunodeficiency, including congenital causes of immunodeficiency and HIV/AIDS
  • severe mental health conditions, including schizophrenia and bi-polar disorder
  • chronic renal (kidney) failure, but not including mild to moderate chronic kidney disease
  • heart disease including ischaemic heart disease, valvular heart disease, cardiomyopathies and pulmonary hypertension
  • chronic lung disease including Chronic Obstructive Pulmonary Disease, cystic fibrosis and interstitial lung disease. This doesn’t include mild or moderate asthma
  • diabetes
  • severe obesity, with a body mass index of 40 or over
  • chronic liver disease
  • some neurological conditions, including stroke, dementia, Multiple sclerosis, motor neurone disease, Parkinson’s disease, cerebral palsy. This doesn’t include migraine or cluster headaches
  • poorly controlled blood pressure (people taking two or more medicines for blood pressure control)
  • people with Down syndrome, muscular dystrophy, or traumatic brain and spinal cord injury

Patient resources:

If you are interested in more detail about potential vaccines, the NCIRS has a dedicated page here. See also the DOH website.

Novel coronavirus (COVID-19) update

The COVID-19 situation is evolving every day, and we continue to work out the best way to care for all our patients.   We aim to avoid the practice being a source of transmission and are using many strategies to do so.  Please read our COVID-19 page for updates 

To help keep our staff and patients safe we are asking that every patient  book a phone consultation with our doctors. This allows for an extra level of screening, so that we can be prepared for any patient coming into the practice.  You will need to be ready with your phone in a quiet place when we call, as if it were a face to face consultation. After an initial consultation your doctor might request that you come into the practice. We are taking bookings for children’s immunisations, Antenatal visits and newborn checks, as long as patients and their parents are well.

We are asking all patients to report their cold/flu symptoms and any travel history when they call. Click here for a self-assessment guide.   

If you have travelled anywhere overseas in the past 14 days OR have been in close contact with a person who has a confirmed case of COVID-19, and are concerned about cold/flu symptoms – you should quarantine yourself at home. Please DO NOT attend the practice. Phone us on 9557 2266 and we will arrange a phone consultation with one of our doctors.

If we do ask you to attend the practice please follow our advice :

. wait outside until the doctor is ready, (will will SMS/call you)

. use hand sanitiser provided

. put on a mask as you enter the practice if you have any cold/flu symptoms

If you have severe difficulty breathing, call triple zero (000) immediately and tell the call handler and the paramedics on arrival about your recent travel history. Health Direct 1800 022 222 can provide advice if you have symptoms of concern and can’t get in touch with us. Click here for a self-assessment guide.  If you have mild symptoms, you should just stay at home and follow the self-isolation guide.

NSW Health  and the Commonwealth Department of Health are providing updates and resources about the novel coronavirus

For general information on the novel coronavirus (2019-nCov) you can call the National Coronavirus Health Information Line on 1800 020 080.

For the latest updates on the novel coronavirus (2019-nCoV), visit the Department of Health website or WHO.

My Health Record

My Health Record is an online summary of some of your health information. Health information stored in your record can include information from you, your healthcare providers, and Medicare. It can be accessed by you through, by any GP through their practice software, and hospital staff through their IT systems.

From 16 July 2018 the Government has decided to implement the My Health Record as an “opt-out” system, meaning that you will have a My Health Record created for you unless you decide to opt out. You will receive a letter from the Government (to the address associated with your Medicare card) in July 2018 advising you of this.

The initial period to opt out of having a My Health Record runs until 15 November. After that time you will have a My Health Record but this will not be activated until a health provider adds information. You can still choose to cancel you record after that time, so that information is not uploaded to it.

If you are interested in creating a My Health Record now you can register through the website, or we can do it for you at the practice (an easier option).

Read more here

Astra Zeneca COVID vaccine

If you are 60+ and have decided to get a vaccine now, please call us to fit you in – we would prefer to do this sooner rather than later. There is a large clinic this Saturday afternoon from 1-4.30.

We also have appointments for younger patients who would like the AZ vaccine, please look online to book. If you don’t have Medicare, you can check with Erskineville Chemist who are also doing vaccinations.

If you have already had a first dose of AZ vaccine we can give you your second dose vaccinations earlier than scheduled – PLEASE LOOK AT ONLINE APPOINTMENTS before you call us, as staff are very busy on the phones. If you are getting a reminder and have already had 2 vaccines – sorry! We have tried to turn these off. All vaccine records are uploaded daily to the Australian Immunisation Register and can be found on Medicare or My Health Record.

Your second dose of Astra-Zeneca was booked for 12 weeks, according the ATAGI guideline. Due to the current COVID delta strain outbreak in Greater Sydney both ATAGI and NSW Health have currently suggesting a shorter gap of anywhere from 4-8 weeks. Please consider your personal circumstances – given that we are likely to be in lockdown for several weeks, you may wish to keep your original appointment or just bring it forward a couple of weeks. In general the longer gap is better for longer term immunity (though there is limited data). Further booster doses may be needed down the track.

If you have had one dose of Astra-Zeneca vaccine, without any serious adverse event, the current advice from ATAGI is to proceed to have your second dose of Astra-Zeneca vaccine. The risk of thrombocytopenia thrombotic syndrome (rare blood clots) following a second dose of COVID-19 Vaccine AstraZeneca is much lower than the risk following a first dose. UK data reports an estimated rate of 1.5 per million second doses (compared to a reported risk of 14.2 per million first doses in the UK).

If you had a severe or unexpected adverse event to a first dose of AZ vaccine, please discuss this with your usual doctor before your 2nd vaccine appointment to make sure it is advisable to proceed to dose 2. We are discussing these on a case by case basis with the NSW Specialist Immunisation Service. There are limited situations where they will authorise a Pfizer vaccine for the second dose (for example, someone who had anaphylaxis to the first dose of AZ vaccine). It is not currently standard practice to mix the vaccine doses, and we are not authorised to do so. We will provide updates as the situation changes.


UK press release

Telehealth appointments only during lockdown

Please keep checking the COVID case locations. Under the current Public Health Orders a reasonable excuse for leaving home is for essential medical care. Following advice from NSW Health we are converting all of our appointments to telehealth consultations, unless your presentation requires a face-to-face appointment for clinical reasons.

Reasons for coming to the practice include:

  • immunisations – scheduled childhood vaccinations that are due (not the extras), fluvax and COVID vaccination
  • antenatal care – later stages of pregnancy only
  • a health issue that requires physical examination (after phone triage)

We are booking patients for a phone or video consultation first, and we can then arrange for patients to attend the practice if the clinical situation requires a physical examination. Video consultations are easily done through our Automed booking system – you’ll be sent a link to a secure URL to paste into the browser on your computer or device. You do not need to use the Automed app to do this.

The booking system will currently book all appointments as “Telehealth” – this can still be done as phone call if you choose.The booking system requests your card details but will not take payment until the consultation is complete. Holders of Healthcare Cards will still be bulk-billed.

If you have any respiratory symptoms, or are concerned about a potential COVID exposure, you MUST have a phone consult and we can then advise you of the best course of action. Please check our COVID page for all the information about where to get COVID swab or respiratory assessment.

If you need attend the practice the door will be locked, and you will need to knock or call 9557 2266 to alert staff. What we will do at the front door:

  1. ask you to put a mask on (we can supply if you don’t have one)
  2. check again if you have any symptoms of concern – flu-like symptoms, fever, cough, shortness of breath, etc
  3. ask you to check the latest NSW COVID exposure sites and confirm you have not attended any of those
  4. check in with NSW Service app QR codes – this is mandatory as of 12/07/21
  5. your temperature will be checked
  6. use hand sanitiser as you enter the practice

What we are doing to protect you:

  1. screening patients as above
  2. keeping in place all the infection control measures we have had to date – masks, hand sanitiser, cleaning
  3. wearing other protective equipment as required – we have been asked by NSW Health to wear PPE for all face to face consults
  4. ensuring our staff are vaccinated

How Technology is helping (or not!)

Video consultations add an extra dimension to telehealth consultations – observation allows for better assessment of acute illness. If you think your particular problem needs to be photographed you can email to

Prescriptions can be sent to your phone or email as an e-script. You can also choose for them to be sent to the phone of someone in your family or emailed directly to the pharmacy.

DHM Pathology have a telehealth service for request forms. Once the request is sent to DHM they will send you an SMS with a link to a barcode and a copy of the pathology form.

Wherever possible we will use secure messaging for referrals, or send directly by fax to so that you don’t have to come into the practice.

If you require something to be emailed to you, we ask that you send that request to so that we can send it by return email – this is an extra layer of security.

Payments can be taken over the phone. We are grateful if you can respond to messages from our staff to pay promptly

Repeat prescription and referral requests online

Erskineville Doctors accepts requests for prescriptions and referrals online from regular patients. Please see conditions below.

The practice policy is not to write prescriptions or referrals based on telephone requests if you have not attended the surgery in the last 12 months. The doctors appreciate the chance to see you and review your medical issues.

You can request a short phone consultation for a repeat referral or prescription. As at June 2020, Medicare rebates apply for phone consultations.

In some situations the doctor will not be able to write a prescription without reviewing you, for example pain medications or sleeping pills.

Prescriptions can be sent to you as an electronic prescription directly to your phone.

If you do not wish to have a phone consultation, administrative charges for the service of reviewing your file and providing a prescription or referral will apply. Extra administrative fees may apply for faxing/posting, or for services provided on the day.

Consultation Fees from 1st July 2021

From 1st July 2021, our fees will increase as follows:

 Service Description FeeMedicare Rebate Out of Pocket
 Standard Consultation $85$38.75$46.25
 Long Consultation$135 $75.05 $59.95
 Extended Consultation$180 $110.50 $69.50

 The fees charged by this practice have to cover all of our increasing practice costs including employing receptionists and practice nurses, and meeting our operating expenses such as rent, medical equipment, electricity, computers and insurance.

If you have extenuating circumstances and are unable to afford this increase, please discuss these with your treating medical practitioner.

If you wish to let the Government know that the Medicare rebate is insufficient to assist you in meeting the cost of your medical care, please contact your local Member of Parliament.

Flu vaccine

Flu vaccine appointments can be booked with our nurse. If you are coming to see your doctor for any reason they will be able to give you the flu vaccine at the same appointment. The peak of flu season is usually about late June, so it’s a good time to get vaccinated now.

Please note, if you have had a COVID vaccine or are having one soon, there will need to be at least 7 days between the two vaccinations. See our other post for more information about COVID vaccines. Flu vaccine can be given at the same time as other vaccines.

The National Immunisation Program supplies influenza vaccine for the patients listed below*. We also have some flu vaccine to purchase if you are not eligible under those criteria.

Our online booking system is open to allow you to book for a quick flu vaccine only consultation. This will send you a link with some further information and a consent form. Please choose a flu vaccine appointment for this (child, 5-64 Govt, 5-64 private, 65+). If you can’t find an appointment please call.

Eligibility for free influenza vaccine (NSW Health)

Free seasonal influenza vaccine is funded for the following groups at higher risk of complications from influenza: 

  • pregnant women (influenza vaccine can be given at any stage of pregnancy)
  • people aged 65 years and over (vaccine that is specifically designed to produce a higher immune response is available for this group).
  • all Aboriginal and Torres Strait Islander people aged 6 months and over
  • all children aged 6 months to less than 5 years of age (including Aboriginal and medically at risk)
  • all individuals aged 5 years and over with medical risk conditions, namely:
    • cardiac disease, including cyanotic congenital heart disease, coronary artery disease and congestive heart failure
    • chronic respiratory conditions, including suppurative lung disease, chronic obstructive pulmonary disease and severe asthma
    • other chronic illnesses requiring regular medical follow up or hospitalisation in the previous year, including diabetes mellitus, chronic metabolic diseases, chronic renal failure, and haemoglobinopathies
    • chronic neurological conditions that impact on respiratory function, including multiple sclerosis, spinal cord injuries, and seizure disorders
    • impaired immunity, including HIV, malignancy and chronic steroid use
    • children aged 6 months to 10 years on long term aspirin therapy

Further reading

NSW Health – Influenza vaccine FAQs

National Centre for Immunisation Research and Surveillance –Influenza vaccines for Australians

Easter Break and doctors on leave

Wishing you all a happy Easter and hope you all enjoy the break. The practice will be closed on Good Friday, all weekend and Easter Monday. Our usual after hours advice applies.

Dr Patti is having an extended leave to do some work in the NT, and will be away from 6th April and returns to work 17th May. She will hand over her patients as needed for that period to other doctors in the practice.

Dr Nicolette is away from 6th April and returns to work on 13th April

Dr Jenny is on leave from 12th April and returns to work 19th April

Dr Wee-Sian is away from 19th April and returns to work on 9th May

New online booking system

As of Monday 1 March we will be moving to a new online booking system – Automed. Automed has several new features that will help us manage booking, appointment reminders, results and reminders, and online ordering for repeat scripts/referrals.

You will be able to use Automed from our website or by downloading the AMS connect app.

Not all of the features will be immediately available, but we will be adding things over the next few weeks.

We appreciate your feedback if you are encountering any issues as we transfer to this new system.

Electronic prescriptions

You can now receive your prescriptions in an electronic version directly to your phone. We can do this either during a telehealth consult or when you are in the practice.

An e-script comes to your phone as an SMS that opens a link to a QR code. The pharmacist scans the code to unlock your prescription. Repeat scripts are sent back to your phone as another SMS. You can save scripts in a Notes folder on your phone or in one of various apps (many pharmacies are creating their own)

If you do not have a Medicare card you will not have an Invidual Health Identifer number that allows us to do e-scripts. You can however apply for one here.

COVID alerts – Victoria

Please check all the latest alerts from NSW Health pertaining to travel from Victoria. If you have been in Victoria in the past 2 weeks there are some sites of concern, including Melbourne airport. If any of the following applies to you, please do not attend the practice. You can call for a phone consult if you need advice. Testing sites are listed on our website.

Victorian sites of concern

NSW Health has been advised of new venues of concern related to recent confirmed cases in Victoria. In response, NSW Health is calling on anyone in NSW who was at Melbourne Airport, Terminal 4 (Jetstar) from 4:45am – 2pm on 9 February to immediately isolate, get tested and remain in isolation for 14 days since you were there, regardless of the test result. Out of an abundance of caution, NSW Health is asking anyone who is a household contact of someone who visited Terminal 4 on 9 February at the above time to stay in isolation until that person receives a negative result.

In addition, anyone who attended any terminal at Melbourne Airport on 7 and 8 February must immediately get tested and isolate until a negative result is received. NSW Health is currently contacting approximately 7,000 people who have entered NSW from Victoria after attending these venues of concern, to ensure they are aware of the requirements.

If you have been to any of these locations at the times listed you are at risk of COVID 19 so please follow the health advice provided. People who have been to these venues are required to get tested immediately and isolate for up to 14 days. If you were at one of these venues, you can call your local NSW Public Health Unit on 1300 066 055 for further advice.


NSW Health Minister Brad Hazzard has issued a public health order to ensure that anyone who has recently entered NSW from Victoria follows ‘stay at home’ rules, following the announcement by the Victorian Government of a five-day ‘circuit-breaker’ lockdown. The new order will require that anyone in NSW who has been in Victoria at any time on or after 11.59pm on 12 February 2021 remains at their home or place of residence for the five-day period announced by the Victorian Government.

People arriving in NSW from Greater Melbourne by road will also be required to complete a declaration form: This is addition to persons arriving from Victoria by air or rail. The Victorian restrictions become effective at midnight tonight, and under current arrangements will expire at 11.59pm on Wednesday 17 February.

The NSW Order will ensure that the same requirements will apply even if people have left Victoria before it comes into effect. People now in NSW who have been in Victoria on or since 12 February will be permitted to leave their places of residence for the same four reasons allowed under the Victorian restrictions. These are: – shopping for essential items,- medical and other care and caregiving,- exercise,- and essential work. NSW strongly advises against all non-essential travel to Victoria at this time.