Private fees are charged for consultations. *Concession rates are available for patients with a valid Pension Card/Healthcare Card. Medicare pays you a rebate towards the cost of the consultation.
In some situations your doctor will elect to "bulk-bill" the consultation. This means that your Medicare rebate is paid directly to your doctor who accepts this reduced amount as full payment for your consultation. To ensure your healthcare needs are met, please discuss your financial situation with your doctor.
Saturday consultations will not be bulk-billed, except by arrangement with your doctor.
Medicare rebates as outlined above also apply to Telehealth consultations. They apply mainly for video consultations, and only for short phone consultations.
Since 20 July 2020, the Government has limited these rebates to patients who have attended the practice at least once face to face in the past 12 months.
Referrals and Scripts
The practice policy is not to write prescriptions or referrals based on telephone requests if you have not attended the surgery in the last 12 months. The doctors appreciate the chance to see you and review your medical issues.
You can request a short phone consultation for a repeat referral or prescription. Medicare rebates apply to short/standard phone consultations. (<6 min consult, MBS rebate $17.90. Fees are $40/$25)
In some situations we will not be able to write a prescription without reviewing you, for example pain medications or sleeping pills.
If you do not wish to have a phone consultation, you can request a repeat script or referral online or by phone. Administrative charges for the service of reviewing your file and providing a prescription or referral will apply. Extra administrative fees may apply for faxing/posting, or for services provided on the day.