New online booking system

As of Monday 1 March we will be moving to a new online booking system – Automed. Automed has several new features that will help us manage booking, appointment reminders, results and reminders, and online ordering for repeat scripts/referrals. You will be able to use Automed from our website or by downloading the AMS connect app. Not all of the features will be immediately available, but we will be adding things over the next few weeks. We appreciate your feedback if you are encountering any issues as we transfer to this new system.

Electronic prescriptions

You can now receive your prescriptions in an electronic version directly to your phone. We can do this either during a telehealth consult or when you are in the practice. An e-script comes to your phone as an SMS that opens a link to a QR code. The pharmacist scans the code to unlock your prescription. Repeat scripts are sent back to your phone as another SMS. You can save scripts in a Notes folder on your phone or in one of various apps (many pharmacies are creating their own) https://www.digitalhealth.gov.au/initiatives-and-programs/electronic-prescriptions If you do not have a Medicare card you …

Doctor’s Leave Sep/Oct

Just a quick update on who will be away in September/October. We will be closed on Monday 5th October as this is a public Holiday. Dr Jenny will be away 28 September- 4th October Dr Annabel will be away 3 – 10 October. Dr Cara is away from 17 – 31 October. Dr John is away 15 – 23 October If your regular doctor is away and you need an appointment please call to discuss with our staff on 9557 2266. They will arrange a time with one of our other doctors, who can hand over care back to your …

When and where to get a COVID test

This week some of the public swab clinics are struggling to keep up with demand, in particular the drive-through clinics at Rozelle and Summer Hill. There are lots of other options, so check the map for what’s closest to you – eg .Canterbury Hospital, Redfern Community Health, the pop-up clinic in Surry Hills. One of our doctors can provide you with a request form for any of the private pathology companies, and this might be a quicker option. They include a drive-in clinic at Stanmore, and some pathology services at Marrickville and Earlwood. Please call for a quick appointment to …

Electronic scripts

Electronic scripts are now available – we have the technology!  An e-script is a QR token, much like a boarding pass on your phone. This is how it will work:  During a consultation your doctor will offer to send your script as an e-script (QR token)  You can choose to receive it via SMS or email –we will use the details we have on file and check them with you before sending  We will check that you have received the e-script before the end of the consultation.  The script opens on your phone or computer as a QR token  Print …

Face-to-face consultations

If you have fever or any respiratory symptoms, OR have been in a NSW hotspot, OR you have travelled to Victoria in the past 14 days, , you MUST call the practice first for a phone consultation initially.  This provides an extra layer of screening and safety for everyone. Your doctor will make appropriate arrangements if you need to be assessed in person. Given there have been increased COVID-19 cases in Sydney over the past fortnight, we suggest that you opt for a phone or video consultation if you think your issue can be appropriately managed that way. We continue …

Returned travellers from Victoria

If you have travelled from Victoria in the past 14 days, and have been in a COVID hot-spot   or arrived in NSW from 8 July, as per the Public Health Order 7/07/2020 you are required to self-isolate for 14 days on your return to NSW . Please call for a phone appointment if you have fever or any respiratory symptoms while you are self-isolating. We can advise you about testing and make a plan to monitor you. Your doctor will make appropriate arrangements if you need to be assessed in person. Refer to our Coronavirus page for further information.

Doctor’s leave June/July

Dr Jenny is having a well-earned three weeks off, from 18 June until Monday 13 July . She has handed over to other doctors regarding patients who are likely to follow up during this period. She will be available for telehealth consultations only from 13-24 July. If you are a regular patient of Dr Jenny and need an appointment please call to discuss with our staff. They will arrange a time with one of our other doctors, who can hand over care back to Jenny if needed. Dr Annabel will be away for the second week of the school holidays, …

Flu vaccine update

Flu vaccine is still available – currently we have vaccines for anyone aged 65+, children 6 months to 4 years of age, and anyone else who meets the criteria for a free vaccine from NSW Health (see list below). We do not currently have any private vaccines for sale, but can write a script for you to obtain one from a pharmacy. Remember that if you are keeping yourself safe from coronavirus you should also be protecting yourself from flu. There has been less influenza circulating currently compared to the same time last year. The influenza season tends to peak …