We can give the best care to our patients by following up results of any investigations by discussing them with you in person. At the end of your consultation your doctor will let you know when to make a follow up appointment when your results will be available.
If we receive a result that needs urgent attention we will contact you via phone.
Erskineville Doctors participates in the following national health registers:
- Australian Immunisation Register
- National Cervical Screening Program Register
You will receive reminder notices from these organisations for overdue childhood immunisations or cervical screening tests. NSW Health has also developed a “Save the Date” application for childhood immunisations.
The practice will not send additional reminders for scheduled childhood immunisations.
If you wish to opt out of either of these registers please let your doctor know.
You may also wish to look at the Government’s general information on privacy regarding health matters ar www.oaic.gov.au/individuals/faqs-for
A transfer of your medical records to another practice will incur a reasonable administration fee to cover the cost of photocopies and registered post-delivery.
We always appreciate feedback from our patients about their care and about our practice. Please click here to use our online feedback form . Paper feedback forms are available in the waiting room. Your feedback will be reviewed by the Practice Manager, Dr Lonergan and Dr Kain.
If you have a problem or complaint and feel you need to discuss the matter outside of the practice you can contact the Health Care Complaints Commission on 02 9219 7444 or write to LOCKED Bag 18, Strawberry Hills NSW 2012.
We welcome you to contact us.
Phone: 02 9557 2266
Postal: Shop 5, 15-19 Erskineville Rd Newtown NSW 2042